Our Quality Policy

STARS Quality Policy encapsulates our management’s firm commitment and focus towards our customers, and our strive for business and service excellence through continual learning and improvement. This will be achieved through:

MANAGEMENT COMMITMENT To QUALITY:

We ensure that Quality objectives, including those needed to meet the product, are established at relevant functions and levels within the organization. The Quality Policy will be reviewed by the management every year.

COMPLIANCE WITH ALL STATUTORY AND REGULATORY REQUIREMENTS:

We subscribe and comply with all statutory and regulatory requirements. In addition we will be guided by the relevant requirements of our customers and the changing needs of our company.

ANTICIPATE AND EXCEED CUSTOMERS’ EXPECTATIONS:

We foster a culture of innovation and accountability that helps to ensure our quality management system is continually improving to anticipate and exceed customers expectations by providing superior services.

STRIVE FOR CONTINUOUS IMPROVEMENT:

We constantly review our Quality management system to ensure its ongoing relevance and efficiency. As part of STARS commitment to continuous improvement we will continue to monitor and evaluate our objectives and targets on a regular basis. Plans to meet these objectives and targets shall be drawn out and implemented with the full support and involvement of top management.